Meeting the Needs of Challenging Clients - FR zoom 3CE
Thursday, December 4th
1:00 pm – 4:00 pm
3CE
$10.00 or $5.00 with the Education Passport
Instructor: Stacy Plean
Registration Link: https://mdweb.mmsi2.com/spacecoastss/deeplinks.pl?type=EDU&id=25meet12
So how does a Realtor® dissolve conflict or personality clashes when doing business? How do they know if they may be perceived as challenging and stubborn? This course will help Realtors® diffuse conflict, engage in active listening, and produce solutions for their client without becoming mired down in conflict and misunderstanding.
OBJECTIVES:
· Identify the major causes of conflict.
· Avoid “roadblocks” to communication.
· Set the stage for profitable discussion of the conflict/problem.
· Brainstorm mutually acceptable solutions to the conflict/problem.